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Technical note| Volume 50, ISSUE 2, e30, March 2012

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The use of a CCTV link in head and neck oncology diagnostic clinics

  • L. Ormondroyd
    Correspondence
    Corresponding author. Tel.: +44 0191 5656256.
    Affiliations
    Sunderland Royal Hospital, Kayll Road, Sunderland SR47TP, United Kingdom
    Search for articles by this author
  • Author Footnotes
    a R.J.Banks OMFS Consultant, Sunderland Royal Hospital, Kayll Road, Sunderland SR4 7TP. Tel.: +44 0191 5656256.
    R.J. Banks
    Footnotes
    a R.J.Banks OMFS Consultant, Sunderland Royal Hospital, Kayll Road, Sunderland SR4 7TP. Tel.: +44 0191 5656256.
    Affiliations
    Sunderland Royal Hospital, Kayll Road, Sunderland SR47TP, United Kingdom
    Search for articles by this author
  • Author Footnotes
    a R.J.Banks OMFS Consultant, Sunderland Royal Hospital, Kayll Road, Sunderland SR4 7TP. Tel.: +44 0191 5656256.
Published:August 08, 2011DOI:https://doi.org/10.1016/j.bjoms.2011.07.005
      Bad news is any news that may drastically or negatively, or both, alter a patient's view of the future,
      • Baile W.F.
      • Buckman R.
      • Lenzi R.
      • Glober G.
      • Beale E.A.
      • Kudelka A.P.
      SPIKES: a six step protocol for delivering bad news: application to the patient with cancer.
      and the breaking of bad news is a regular part of consultations in a head and neck oncology clinic. It is a weekly task for clinicians in the multidisciplinary team but historically is one with minimal or no training. The need to convey enough information for the patient to be able to make an informed decision comes with a multitude of problems: being honest without causing undue distress, liaising with family members, the involvement of several members of the oncology team and, not least, constraints in time. Many healthcare professionals will be involved in the future care of the patient even if this is not the case initially.

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      References

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        • Buckman R.
        • Lenzi R.
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        • Kudelka A.P.
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