Abstract| Volume 60, ISSUE 10, e12-e13, December 2022

14. Record Keeping of External Calls to the Maxillofacial Department

      External telephone calls to the Northampton Maxillofacial department are often from Kettering General Hospital, GPs, GDPs, or patients. There was no system as to where or how to record details taken from external telephone calls. Therefore, not all calls were being noted. A proforma sheet was created to provide staff with a place to document call details. Compliance of record keeping was recorded. The aim of this clinical audit quality improvement project is to improve and measure the compliance of record keeping of external telephone calls to the Maxillofacial department.
      To read this article in full you will need to make a payment

      Purchase one-time access:

      Academic & Personal: 24 hour online accessCorporate R&D Professionals: 24 hour online access
      One-time access price info
      • For academic or personal research use, select 'Academic and Personal'
      • For corporate R&D use, select 'Corporate R&D Professionals'


      Subscribe to British Journal of Oral and Maxillofacial Surgery
      Already a print subscriber? Claim online access
      Already an online subscriber? Sign in
      Institutional Access: Sign in to ScienceDirect